Our concierge service
We’re here to help create the best holiday; right from the moment you book. Read on to learn more about the welcome app and concierge services our guests have access to when booking a holiday with Luxury Boltholes.
If you’ve dipped into our first couple of blogs, I hope you now understand the essence of Luxury Boltholes which is to make your stay a special experience. Our concierge service forms part of this offering, and is there to add that little bit extra.
When you make a booking with us, we'll send you our welcome app which is available to use right away. The welcome app is our “little black book”; packed full of information about your property and the surrounding area. We also include lots of recommendations and introductions to a wide range of hand-picked local partners who can help make your stay exceptional.
Like any valuable concierge service, we are on hand to offer any advice you might need. An e-mail, text or call is all it takes, and we'll happily point in you the right direction. For example, if you need a wet weather alternative in a hurry then we’re here to help.
In addition to this inclusive service, you can also hire us to create a tailored programme for you. Simply let us know what you would like to do before you arrive and leave the rest to us. This could be a full day of activities, or a special treat, like starting each day with an exquisite breakfast, delivered to your door by our partners. Or perhaps you’d like a local chef to prepare a seven-course tasting menu for you, tickets for the theatre, or a round of golf; these are just a few of the things our team can deliver. All we ask is that you give us plenty of time so we can secure what you want.
Of course, if you wish to be left in peace and retreat from the world, then the welcome app is there to provide lots of inspiration of fabulous things to see, eat and do in the local area as well.
Just as a final thought, it’s very important for us to have partners that we know and trust. We will not recommend a service that we do not believe in ourselves. A considerable amount of research has gone into finding the best partners - and similar to a good concierge, we will continue to add some great partners, as and when we discover them.